Below You Will Find Our

Refunds & Returns Policy

Sysco Blinds UK Ltd supply only custom made window blinds which are made to your exact specifications.

It is very important that you measure all your windows correctly and input those measurements on to our website correctly. Measuring guides are provided for each product to help you with this. If you are providing your own measurements, it is your responsibility to ensure they are correct and accurate as we cannot accept the return of made-to-measure goods on the basis that the measurements were incorrectly supplied by you. We cannot accept returns or refund the money if you have given us incorrect measurements as we will not be able to resell the goods as they are made to measure.

As all of our products are made to measure, according to the Consumer Contracts Regulations 2013, cancellation rights do not apply. Cancellations are still possible and a full refund will be issued as long as products or parts of them have not been made. However, if your goods have already been made, then we would be unable to refund your money. We strongly advise that you check your email confirmation for your order to ensure that all details are correct and notify us immediately of any discrepancies.

If you need help measuring your windows or selecting the right product for your window, please feel free to contact our customer services staff who will be happy to help or process your order at info@syscouk.com or call us on 01524 851111. Sysco Blinds UK Ltd will only accept a return of a made-to-measure blind if the item is found to be faulty or defective as part of the manufacturing process.